These are bespoke programmes beginning with an in-depth assessment of the personnel involved. This is important so we can establish the objectives: ultimately what does the individual/group and therefore the organisation need to get out of the development process?

This enables everything to be benchmarked, measured and the return on investment of the programme calculated. We do this by profiling individuals at the outset and then at completion of the programme.

Appropriate psychometric testing for each team member is carried out in advance; and only then are we ready to start the management development itself.

The scheduling of sessions can be tailored to each organisation. For example this might be a 9 month programme comprising two or three weekend residential sessions with monthly or bi-monthly team development sessions, interspersed with individual coaching as appropriate.

Because the fundamental question that concerns everyone is “what is the development aimed at?” – we keep that at the forefront throughout the process.